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How to set product preparing and delivery times in 2024 for Optimal Customer Satisfaction!

product preparing and delivery times

Each item will be visible to you along with its product preparation and delivery times. As a result, you can see proper time management for each food. Well, you can set item preparation and delivery time very easily. How to do so?

Just follow the attached screenshot Product Preparing and Delivery Times:

product preparing and delivery times
product preparing and delivery times

Welcome to our documentation! In this guide, you’ll learn how to effectively manage and set the preparation and delivery times for your products. Proper time management ensures a smooth operation and enhances customer satisfaction.

Overview

Each item in your inventory will display its respective preparation and delivery times, allowing you to monitor and manage orders efficiently. This feature is essential for optimizing your workflow and ensuring that your customers receive their food on time.

Steps to Set Preparation and Delivery Times

Setting the preparation and delivery times is a straightforward process. Follow these simple steps:

  1. Access the Admin Panel: Log in to your admin dashboard.
  2. Navigate to Product Settings: Find the section dedicated to your products. This may vary based on your platform, but it’s typically labeled as “Products” or “Menu Items.”
  3. Select the Product: Click on the item for which you want to set the preparation and delivery times.
  4. Input Preparation Time: In the designated field, enter the time required to prepare the item. This is usually measured in minutes.
  5. Input Delivery Time: Next, enter the estimated delivery time. This can depend on various factors like distance, traffic, and delivery method.
  6. Save Changes: Once you have entered the necessary times, make sure to save your changes to apply the updates.

Visual Guide

For a detailed visual representation of these steps, please refer to the attached screenshot. This will help you follow along and ensure that you are setting the times correctly.

Conclusion

By setting accurate preparation and delivery times, you can improve your order management process and enhance your customers’ experience. If you have any questions or need further assistance, feel free to reach out to our support team.

FAQs for How to Set Product Preparing and Delivery Times

What are product preparation and delivery times?

Product preparing time is the duration needed to prepare an order before it is dispatched, while delivery time refers to how long it takes for the order to reach the customer after dispatch.

How can I set the preparation time for individual products?

You can set the preparation time for each product in the product settings section of your admin dashboard, where you can specify the time in minutes or hours based on your operational capabilities.

Is it possible to set different preparation times for different branches?

Yes, you can set unique preparation times for each product in different branches, allowing for flexibility based on staff availability and order volume.

How do I adjust the delivery time for specific products?

Adjust the delivery time in the shipping settings, where you can define standard delivery durations or customize times for specific products or locations.

Can I set preparation and delivery times to vary by day of the week?

Yes, you can configure preparation and delivery times to vary by day, enabling you to accommodate busy periods, holidays, or special events.

Will customers be informed of the preparation and delivery times?

Yes, customers will see the preparation and delivery times during checkout, allowing them to plan their orders accordingly.

How do I ensure accurate preparation and delivery times?

Regularly review and adjust your preparation and delivery times based on operational feedback, order volume, and staff availability to maintain accuracy.

What happens if I set a preparation time that exceeds the delivery time?

If the preparation time exceeds the delivery time, the system may automatically adjust the delivery time to ensure customers receive accurate information about when to expect their orders.

Can I set preparation and delivery times for specific product categories?

Yes, you can set general preparation and delivery times for entire product categories, streamlining the process for similar items.

How can I view and manage preparation and delivery times across products?

You can view and manage preparation and delivery times through the product management section in your admin dashboard, where you can easily edit and adjust times for all products.

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