The Custom Tips option allows customers to add personalized tips to their orders, enhancing their overall experience and showing appreciation for great service. This guide will explain how the Custom Tips option works and how you can easily implement it for your customers.
Settings Options:
The Custom Tips Option in RestroFood allows you to enhance your customer service by offering flexible tipping choices. This feature enables customers to add a custom tip amount during the checkout process, making it easy to show appreciation for excellent service.
Settings Options
To configure the Custom Tips Option, follow these steps:
- Access Settings:
- Log in to your WordPress admin panel.
- Navigate to the RestroFood menu on the left sidebar.
- Click on Settings, then select Tips Settings from the dropdown menu.
- Enable Custom Tips:
- Locate the Custom Tips Option toggle.
- Switch it to Enabled to allow customers to enter their tip amount at checkout.
- Set Minimum and Maximum Tip Amounts:
- Specify the minimum and maximum tip amounts to guide customer choices.
- These settings ensure that tips fall within acceptable ranges.
- Customize Tip Labels:
- You can personalize the labels that appear next to the custom tip field.
- For example, change the label to “Your Tip” or “Add a Tip” to encourage customers to contribute.
- Save Changes:
- After configuring the settings, click the Save Changes button to apply your adjustments.
How It Works
Once the Custom Tips Option is enabled:
- Customers will see a field at checkout where they can enter their desired tip amount.
- The entered amount will be added to their total order cost.
- This feature provides customers the flexibility to tip based on their satisfaction level, enhancing their overall experience.
Conclusion
By utilizing the Custom Tips Option in RestroFood, you can enhance customer satisfaction and encourage generous tipping. Follow the above steps to enable and configure this feature on your site. If you have any questions or require further assistance, feel free to consult our documentation or contact our support team.
FAQs for How Does the Custom Tips Option Work?
What is the Custom Tips option?
The Custom Tips option allows customers to add a personalized tip amount for their order, enhancing the overall service experience.
How can I enable the Custom Tips feature for my customers?
You can enable this feature through your account settings. Navigate to the tips section and toggle the Custom Tips option to ‘On.’
Can customers choose their tip amount?
Yes, customers can enter a custom tip amount of their choice, or select from predefined percentages if available.
Is there a minimum or maximum tip amount that customers can set?
Yes, you can set a minimum and maximum tip limit in the settings, ensuring tips remain within acceptable ranges.
How does the Custom Tips option appear during checkout?
The Custom Tips option will be displayed on the checkout page, allowing customers to see it alongside other payment options.
Can I view the custom tips added by customers in my reports?
Yes, all custom tips will be recorded and can be viewed in your sales reports for better tracking and analysis.
What happens if a customer forgets to add a tip?
If a customer does not add a tip, their order will proceed without it. You can encourage tipping through reminders in your service prompts.
Is there a way to suggest tip amounts to customers?
Yes, you can provide suggested tip amounts, such as 15%, 20%, or custom predefined amounts, to encourage tipping.
How do I handle tips for multiple orders in a single transaction?
Customers can add a custom tip per order, or choose to apply the same tip amount to all items in their cart, depending on your settings.
Are tips processed separately from the order payment?
Yes, tips are typically processed as a separate transaction, ensuring they are identifiable in your accounting.