Effectively managing the maximum number of orders per time slot is crucial for smooth operations, especially during peak hours. RestroFood allows you to set limits to control the volume of orders in each delivery slot, which helps prevent overloading and ensures a quality experience for your customers.
See How to Set The Order Limit On Time Slot:
Customers can order unlimited orders every time slot if you don’t set any number for this option.
If the time slot order limit is over, the customer will see the information like the below image.
If the customer selects the time, which time slot already crosses the order limit, and tries to place an order, the customer will get a warning to change the time slot, as shown in the image below.
Step 1: Access the Order Limit Settings in Your WordPress Dashboard
- Log in to WordPress and Open the Settings Tab
Go to your WordPress dashboard, then navigate to the Settings tab under the RestroFood plugin. Here, you’ll find various options to manage orders, including setting order limits per time slot for delivery or pickup. - Locate the Order Limit Field
Scroll to the bottom of the page, where you can set the maximum number of orders for each time slot. This feature is especially helpful in managing your Team’s workload during busy times by setting realistic limits for order processing.
Step 2: Set Your Maximum Number of Orders per Time Slot
- Specify the Order Capacity per Time Slot
Enter the desired number in the Order Limit field to define the maximum number of orders allowed within each time slot. This setting ensures that the order volume remains manageable and all orders are processed smoothly.- Tip: If you choose not to enter a number, your delivery slots will accept unlimited orders during each time slot. This can work well during non-peak times but may lead to congestion during high-demand hours.
- Customize Delivery Schedule Based on Dates and Times
Adjust the delivery schedule based on your busiest dates and times. Setting a different maximum number of orders for specific time slots allows you to keep the order flow balanced throughout the day.
Step 3: Save Changes to Apply Your New Order Limits
- Click the Blue Save Changes Button
Once you’ve set the order limit for each time slot, scroll down to the bottom of the page and click the blue Save Changes button. This step is crucial as it finalizes and applies your settings to all time slots, ensuring that the limits will take effect immediately. - Double-Check Your Settings
Verify your settings by reviewing the order limits for each delivery slot to confirm that they’re set correctly. This ensures that each time slot follows the specified order capacity, creating a reliable delivery schedule for your Team and customers.
Step 4: How Customers Experience Order Limits
- Customer Notification When Limits Are Reached
If a time slot reaches its limit, customers attempting to order within it will receive a notification that it is complete. This prevents overselling and helps customers choose another available time.![Order Limit Reached Notification Example] - Redirecting Customers to Open Time Slots
If a customer selects a time slot that has reached its limit, they’ll see a warning to choose a different time. This helps manage customer expectations and encourages them to select an available slot within your delivery schedule.
Step 5: Fine-Tune Your Delivery Slots for Optimal Performance
- Optimize Delivery Slots for Specific Dates and Times
Consider adjusting order limits according to busy periods, allowing you to set higher or lower limits depending on expected demand. Customizing delivery slots helps avoid bottlenecks and ensures your restaurant is equipped to handle peak times. - Balance Order Volume for Better Customer Experience
You can streamline the order process and deliver quality service by setting appropriate order limits on time slots. Managing orders per time slot based on capacity enhances operational efficiency and maintains timely deliveries, whether for delivery or pickup.
Final Note
Don’t forget to click the blue Save Changes button at the bottom of the page to apply all updates to your order settings.