RestroFood comes with a dedicated Delivery Man Admin Panel, a separate dashboard where delivery riders can log in, see which orders are ready for pickup, update tracking status in real time, and confirm delivery once an order reaches the customer. This guide walks through the full process, from logging in to marking an order as delivered.
Step 1: Log In to the Delivery Boy Panel
Every delivery rider gets their own login credentials for the panel.
- Open the delivery panel sign-in page.
- Enter your Username/Email and Password – both fields are required.
- Click LOGIN.
Once logged in, you’re taken straight to your Order List.
Step 2: Open Your Order List
The Order List page shows every order assigned for delivery, grouped by date.
- Use the Filter By Order Date field at the top to pull up orders for a specific day, then click Filter.
- The table below lists each order with its Order ID, Order Date, Delivery Date/Time, Delivery Type, Payment Method/Status, Tracking Status, a Status Action dropdown, and a View Order button.
- You can control how many orders are shown at once using the Show entries dropdown, and page through results with the Previous/Next controls.
Step 3: Spot Orders That Are Ready for Delivery
The Tracking Status column shows a color-coded badge for each order’s current stage. An order is ready for you to pick up once the kitchen has marked it Ready to Deliver.
Each order also has a Status Action dropdown with the full list of stages an order moves through:
| Order Stage |
| Select Status |
| Accept Order |
| Order Placed |
| Pre Order |
| Order Cancel |
| Order Failed |
| Processing |
| Accepted Cooking |
| Send To Cooking |
| Cooking Completed |
| Ready To Delivery |
| On The Way To Delivery |
| Delivery Completed |
As a delivery boy, the stages you’ll typically act on are On The Way To Delivery and Delivery Completed.
Step 4: Update Status to “On The Way To Delivery”
Once you’ve picked up a ready order:
- Open the Status Action dropdown next to that order.
- Select On The Way To Delivery.
The Tracking Status badge updates immediately (you’ll see a “seconds ago” timestamp confirming the change), and RestroFood Order Tracking System pushes this update to the customer automatically, so they know their order is en route.
Step 5: Check Full Order Details Before Heading Out
Click View Details on an order to open its Order Details page. Here you’ll find everything you need to complete the delivery:
- Order summary – Order ID, Order Date, Delivery Type, Delivery/Pickup Date and Time, and Payment Method (e.g., Cash on delivery).
- Billing Information – the customer’s name, phone number (tap to call directly), and address.
- Shipping Information – the delivery name and address, in case it differs from billing.
- Item list – a table of Item Name, Quantity, Extra Item, and Item Total Price, so you can confirm the order contents match what you’re carrying.
Step 6: Print the Invoice (Optional)
If your restaurant requires a printed receipt for cash-on-delivery orders, click Print Invoice at the top of the Order Details page. RestroFood supports one-click printing to both thermal and receipt printers.
Step 7: Mark the Order as Delivered
The Tracking Status Action section on the Order Details page shows two buttons:
- On The Way
- Delivery Completed
Once you’ve handed the order to the customer, click Delivery Completed. This closes out the order’s tracking status and notifies the customer that delivery is finished.
Step 8: Go Back and Repeat
Use the Back button to return to your Order List and move on to the next ready order.
Quick Recap
- Log in with your delivery credentials.
- Filter your Order List by date.
- Find orders marked Ready To Delivery.
- Set status to On The Way To Delivery when you pick it up.
- Open View Details to confirm items, address, and payment method.
- Print an invoice if needed.
- Click Delivery Completed once the order is handed off.
Following this flow keeps customers informed in real time and keeps your order list accurate for the restaurant’s kitchen and shop managers.
