After installing the Restrofood Tips addon, you will see the Tips Tab in the Restrofood settings menu and some settings options. You should set all settings options to work properly. After completing the settings, you will find the tips add-on options on the checkout page.

Settings Options:

Checkout Page Tips add option:

The Restrofood Tips Addon is an innovative feature designed to help restaurants easily incorporate a tipping option on their checkout page. Adding a convenient tipping option directly within the online ordering process encourages customers to leave tips, enhancing both staff morale and the customer experience. This guide will walk you through how to install, set up, and optimize the Restrofood Tips Addon to best serve your business needs.

Why Adding a Tipping Option Matters?

Tipping is essential in the food service industry, offering a way for customers to show appreciation for good service. While tips are customary in in-person dining, they’re often overlooked in online orders, leading to missed income opportunities for staff. By adding the Restrofood Tips Addon to your checkout page, you create a user-friendly, integrated tipping option that makes it easy for customers to leave a gratuity without extra steps.

The Restrofood Tips Addon provides customizable options for tip amounts, allowing you to cater to your restaurant’s specific needs. Here’s how to get started.

Step 1: Installing the Restrofood Tips Addon

To begin, download and install the Restrofood Tips Addon from your Restrofood dashboard. If you’re new to using addons, here’s a quick overview:

1. Login to Restrofood: Access your Restrofood dashboard by logging in with your admin credentials.
2. Navigate to Addons: Go to the “Addons” section and search for the Tips Addon.
3. Install and Activate: Download the addon and click “Activate” once it’s installed. You should now see the Tips Tab added to your Restrofood settings menu.

Step 2: Configuring Your Restrofood Tips Addon Settings

After activation, you’ll need to configure the addon settings to ensure that the tipping option aligns with your restaurant’s brand and customer preferences. The Tips Tab within Restrofood’s settings menu allows you to customize the feature with the following options:

1. Enable Tips Feature: Start by enabling the tips feature, which activates the tipping option at checkout. This setting is essential for customers to see the tip prompt on their checkout screen.
2. Set Tip Amount Options: You can add predefined tip suggestions based on percentages (e.g., 10%, 15%, 20%) or flat amounts (e.g., $2, $5). These options streamline the checkout process by allowing customers to quickly select a tip amount without having to calculate it manually. Customizing the tip amount options also aligns with the unique expectations of your customer base, making it more likely they’ll contribute.
3. Enable Custom Tips Option: If your restaurant prefers to let customers enter their tip amounts, enabling the Custom Tips Option is recommended. This gives flexibility, allowing customers to contribute any amount they feel is appropriate, above or below the suggested percentages. Enabling custom tips can result in a higher tip average, as some customers may wish to offer a more generous tip than suggested.
4. Display Options and Placement: Choose how and where the tip options are displayed on the checkout page. A clear, visible placement can make a positive difference, as customers are more likely to notice and utilize the tipping option.
5. Save and Preview: Once you have configured the settings, save your changes. Many restaurants find it useful to preview the settings to ensure the feature displays correctly on the checkout page.

Step 3: Enhancing the Customer Experience with the Tips Addon

The Restrofood Tips Addon creates a seamless tipping experience, displaying the options intuitively on the checkout page. Here’s what the customer sees and how it functions:

• Suggested Tip Amounts: Once enabled, customers will see predefined tip suggestions during checkout. These options simplify decision-making, as they don’t need to calculate tip amounts, making checkout quicker and more user-friendly.
• Custom Tip Field: If you’ve enabled the custom tip option, customers will see a field where they can manually enter a tip amount. This flexibility can lead to a better experience and sometimes higher tip amounts, as customers feel they can personalize their tip.
• Transparent Tip Calculation: Displaying the tip amount alongside the order total is a best practice, allowing customers to see how much they’re adding. This transparency can encourage customers to tip as they see the overall contribution amount with ease.

Step 4: Maximizing the Tips Addon for Better Results

To get the best results with the Restrofood Tips Addon, consider these tips:

1. Highlight Tipping Benefits: Consider adding a short note explaining how tips support your team. A small message near the tipping section, like “Tips support our dedicated staff,” can increase tipping rates by reminding customers of the impact their contributions make.
2. Experiment with Suggested Tip Percentages: Analyze the tipping habits of your customers and adjust the suggested percentages to encourage tipping. For instance, if the majority of customers tend to leave a 15% tip, try setting the suggested options to 15%, 18%, and 20%.
3. Run Promotions: During holidays or special events, consider promoting tipping for extra service appreciation. Adding a message like “Holiday Gratitude Tips” may increase the frequency of tips.
4. Regularly Review and Adjust: Monitor tipping trends and customer feedback to ensure your settings are meeting both business needs and customer expectations. You may find that a slight change in the percentage options or placement of the tips field on the checkout page improves tipping.

Frequently Asked Questions (FAQs) about the Restrofood Tips Addon

Q1: How do I enable the tips feature in Restrofood?
A: Go to the Tips Tab in your Restrofood settings, then toggle the tips option to “Enable.” Save your changes to make the feature live on the checkout page.

Q2: Can I use custom tip suggestions instead of percentage-based tips?
A: Yes, the Restrofood Tips Addon allows you to set both percentage and flat amount suggestions. Choose the option that aligns best with your restaurant’s service model.

Q3: How does adding a tips option on the checkout page enhance the customer experience?
A: A clear tipping option on the checkout page encourages customers to recognize and reward good service, leading to better customer satisfaction and increased tips for staff.

Q4: What if customers don’t see the tips option at checkout?
A: Ensure the Tips Addon is installed, activated, and configured correctly. Sometimes clearing the site’s cache or refreshing the page can help if the option isn’t appearing.

Conclusion

The Restrofood Tips Addon is a powerful feature that adds convenience to the tipping process, benefiting both customers and your team. By following these steps, you can configure and optimize the addon to create a seamless, rewarding experience for your patrons while boosting staff morale. Well-implemented tips feature not only increases revenue for staff but also enhances the overall service impression for customers.

Whether you’re a new restaurant or an established favorite, adding this tipping functionality can make a significant difference in customer satisfaction. Make the most of the Restrofood Tips Addon today and see the positive impact it can have on your business.